Can some one will help me out How to remove the Attachment ribbon from the catalog item

[kranthi2]

Hi,

Can some one will help me out How to remove the Attachment ribbon from the catalog item.

I have created a "Create a Incident" record producer under the same i see that Attachment ribbon. But i don't want to see that and i want to remove it from the RP please help me out 

I have tried the "Hide attachments" check box as well still i can see the attachment ribbon.

Thanks,

[Ankur Bawiskar]

@kranthi2 

this is for native or portal?

check this

How to prevent users from adding attachments to the record producers? 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@kranthi2 

for portal you can use "Hide Attachment" and for native you can check the above link

[kranthi2]

Hi @Ankur Bawiskar 

I am looking for Portal and i have tried the Hide Attachment as well but still it is not working.

Please help me out do i need to configure something.

Thanks,