I can't able to see the Attachment file once i submit the Record producer

kranthi2
Tera Expert

‎12-05-2023 01:54 AM

Hi,

I can't able to see the Attachment file once i submit the Record producer.

I have submitted a Record producer which is "Create an Incident" if i upload the Excel file.

after submitting the incident i can't see the Attachment instead of i can see the Sys id 

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2 REPLIES 2

Danish Bhairag2
Tera Sage
Tera Sage

‎12-05-2023 02:02 AM

Hi @kranthi2 ,

 

I don't think in that section of the portal u would be able to see the attachments as a whole. It will just display the sys I'd only, as u created a seperate variable of type attachment. On portal there is a seperate section where attachments are displayed I believe most probably below. The variables section. But that only comes when u attach to the OOTB paper clip.

 

Thanks,

Danish

 

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kranthi2
Tera Expert
In response to Danish Bhairag2

‎12-05-2023 03:02 AM

Any possible because i used the Attachment field type and attached excel file.

Please help me out.

Thanks

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