can someone help me to userstand UI action how its working client and server side together with example ..?

s_kumar · ‎08-30-2016

Request

zica · ‎08-31-2016

Okay perfect,

Here is a screenshot that shows the parameters of the UI action, Please do the same

Do not forget to put the action name, check client to true, and put the function name on Onclick()

HEre is the script :

function reopenIncidentTest(){

if (g_form.getValue('comments') == '') {

//Remove any existing field message, set comments mandatory, and show a new field message

try {

g_form.hideFieldMsg('comments');

} catch(e) {}

g_form.setMandatory('comments', true);

g_form.showFieldMsg('comments','Reason is required when reopening an incident','error');

return false; //Abort submission

}

//Call the UI Action and skip the 'onclick' function

gsftSubmit(null, g_form.getFormElement(), 'incident_reopen_test'); //MUST call the 'Action name' set in this UI Action

}

//Code that runs without 'onclick'

//Ensure call to server-side function with no browser errors

if (typeof window == 'undefined')

serverReject();

function serverReject(){

current.state = 2;

current.update();

}

View solution in original post

s_kumar · ‎08-31-2016

Hi arnab,

I iam trying the same but its not working please check ...

condition : current.state == 6 && current.short_description =="helloooo"

Script:

//Client-side 'onclick' function

function reopen(){

if(g_form.getValue('comments') == ''){

//Remove any existing field message, set comments mandatory, and show a new field message

g_form.hideFieldMsg('comments');

g_form.setMandatory('comments', true);

g_form.showFieldMsg('comments','Comments are mandatory when reopening an Incident.','error');

return false; //Abort submission

}

//Call the UI Action and skip the 'onclick' function

gsftSubmit(null, g_form.getFormElement(), 'reopen_incident'); //MUST call the 'Action name' set in this UI Action

}

//Code that runs without 'onclick'

//Ensure call to server-side function with no browser errors

if(typeof window == 'undefined')

serverReopen();

function serverReopen(){

//Set the 'State' to 'Active', update and reload the record

current.state = 2;

current.update();

gs.addInfoMessage('Incident ' + current.number + ' reopened.');

action.setRedirectURL(current);

}

please check where i am missing what ..';

zica · ‎08-31-2016

Kumar,

Change this from current.state == 6 to current.state == '6'

Same for this one as well from current.state = 2 to current.state = '2';

Note : Please ensure that you put the correct value of the state... Sometimes it is integer, sometimes string (depends where and your instance was set up).

To make sure, open the form you are working on (e.g incident, change, pb, etc...) and right click on the state field on that form.

Then Dictionary. A new form will open, scroll down, go to "choice list" tab and take the character you have under "value" column of the state.

s_kumar · ‎08-31-2016

Hi Zic

I tried this also its not changing the state from resolved to Active..!!

arnabwa · ‎08-31-2016

Hi Sandeep,

Please compare the below ui action code for my Re-open incident button. Make the necessary changes. Also as said by Zic please check the values of fields carefully.

The Code:

Thanks,

Arnab

Please let me know your reply

s_kumar · ‎08-31-2016

Hi Arnav,

i have used your same code ...

//Client-side 'onclick' function

function reopen(){

if(g_form.getValue('comments') == ''){

//Remove any existing field message, set comments mandatory, and show a new field message

try

{

g_form.hideFieldMsg('comments');

}catch(e) {}

g_form.setMandatory('comments', true);

g_form.showFieldMsg('comments','Comments are mandatory when reopening an Incident.','error');

return false; //Abort submission

}

//Call the UI Action and skip the 'onclick' function

gsftSubmit(null, g_form.getFormElement(), ' reopen'); //MUST call the 'Action name' set in this UI Action

}

//Code that runs without 'onclick'

//Ensure call to server-side function with no browser errors

if(typeof window == 'undefined')

serverReopen();

function serverReopen(){

//Set the 'State' to 'Active', update and reload the record

current.state = '2';

current.update();

gs.addInfoMessage('Incident ' + current.number + ' reopened.');

action.setRedirectURL(current);

}

but its not changing the state ... even i implemented Zic help also ..