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06-16-2025 05:52 AM
Has anyone had an issue in SOW 6.1.4 where you cannot amend the destination URL even as an admin and I'm in the right Application Scope, the field just remains greyed out, been through the usual rules and policies etc but can't see any reason why.
Want to set the SOW Dashboard as the default landing page rather the initial donuts.
Solved! Go to Solution.
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06-16-2025 08:27 AM
Hi @gregmc83
I think this is a known issue. I tried it on my end with an elevated role, but it still didn’t work. It looks like the ACL is blocking it. I’m on OSW 7.1.0. You may need to change the ACL or better log a case.
I suspect this issue occurs due to the recent query range ACL.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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06-16-2025 08:13 AM
Hi @gregmc83
Any screenshot where you are trying this?
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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06-16-2025 08:17 AM
Hi Atul, from SOW Admin
and then in there the screen is all greyed out with exception of Order;
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06-16-2025 08:27 AM
Hi @gregmc83
I think this is a known issue. I tried it on my end with an elevated role, but it still didn’t work. It looks like the ACL is blocking it. I’m on OSW 7.1.0. You may need to change the ACL or better log a case.
I suspect this issue occurs due to the recent query range ACL.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************