Can we age pagination on portal list

gazalagrawa
Tera Contributor

‎05-12-2026 11:49 PM

At the backend, native view on any list we get the option to show number of records per page. Can we implement something similar on any portal widget?

I have a widget that displays case list, can I add similar functionality on that list?

Screenshot 2026-05-13 121133.png

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Mark Manders
Tera Patron

‎05-12-2026 11:58 PM

What's the business case? Having this set on widget level (show X number of records) makes sure this will remain performance friendly.

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gazalagrawa
Tera Contributor
In response to Mark Manders

‎05-13-2026 12:01 AM

The use case is, I am displaying Cases of a contact in a list on portal. So a customer should have choice similar to backend to display 100, 200, 50 records per page. Is it possible and how?

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Tanushree Maiti
Tera Patron

‎05-13-2026 02:07 AM

Hi @gazalagrawa 

 

refer: Building a Custom Pagination Widget for Service Portal: Server-Side Pagination

https://www.youtube.com/watch?v=8KMT3aMRO-s

https://www.youtube.com/watch?v=yRfkD0P7swE

https://www.linkedin.com/posts/srilatha-tangudu-26b2a8a5_servicenow-serviceportal-pagination-activit...

 

https://www.youtube.com/watch?v=yRfkD0P7swE
youtube.com/watch?v=yRfkD0P7swE
serviceportal #servicenow #portal #serviceportal #search Service Portal D25 - Create Custom List Widget with Pagination Today I will discuss how can we create a list widget and implement pagination ...
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