Can we edit logo in the screenshot image in the portal page???
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05-23-2025 01:12 AM
Hi ,
We have some documents in PDF formats using in Service Portal, we have old company logo in the documents. Now, we need to change the old company logo to new branded logo??
Any idea how to do that?
Thanks,
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05-23-2025 01:23 AM
You have PDFs in your system that aren't having the correct logo? Then you need to update the PDFs with the correct logo and replace them in ServiceNow.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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05-23-2025 01:40 AM
Within ServiceNow you can't edit PDF.
I agree with what @Mark Manders suggested, please re-upload the correct PDFs.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-23-2025 03:34 AM
Thanks for the suggestions