Can we pass display value for reference variable while submitting request via OOB API

[Kumar4999]

Currently while submitting the service catalog request using OOB API, When I am passing the sys_id in Reference type of variable the value is taking in the requst as expected.

But if we pass the display value reference field is taking as empty, is there a way we can use Display value in Reference type of variable while submitting the Service Catalog Request via SR OOb API?

API: /api/sn_sc/servicecatalog/items/{sys_id}/order_now

Example: If I like to select a user in reference filed which referred to User table. Is there a way I can pass the user id or Display name instead of user sys_id while ordering the catalog item similar to table APIs?

{

"sysparm_quantity": "1",

"sysparm_requested_for":"userid",

"sysparm_no_validation": "true",

"variables":

{

"test_user":"edscksacsaksaijd334b1cvdsavgasi"

}

}

[Ankur Bawiskar]

@Kumar4999 

you should be passing the name and not userid

whatever value is present in the name field on sys_user -> set that in API

[Kumar4999]

@Ankur Bawiskar ,

Tried the same but still not working

Name field value

POSTMAN call using name value

Still value not inserting

Regards,

Kumar

[manish62]

Have you found any solution for this issue passing the display value of an reference variable.