Can we set the parameter for auto refresh to the queues.

vivekkumarverma
Kilo Explorer

‎03-30-2015 02:37 PM

Hi,

Can we set the parameter for auto refresh to the queues.

0 Helpfuls
  • 1,259 Views
4 REPLIES 4

brian_quinn
ServiceNow Employee
ServiceNow Employee

‎04-01-2015 05:11 PM

Vivek,



I'm sorry, but what do you mean by auto refreshing queues?



Thanks


Brian


0 Helpfuls

vivekkumarverma
Kilo Explorer
In response to brian_quinn

‎04-01-2015 07:01 PM

When we work on it, then the queue will auto refresh after complete the action.I want to know there is any possibility to set the time for auto refresh like 1-2 minute.
Example:- Two guys working on the same time on same queue.


0 Helpfuls

Michael Fry1
Kilo Patron
In response to vivekkumarverma

‎04-02-2015 05:00 AM

No I don't believe there is anyway to set that parameter. But take note, setting it too low could have an affect on performance.


0 Helpfuls

Michael Fry1
Kilo Patron

‎04-01-2015 06:41 PM

If you mean Dashboard refresh rate, I don't believe you can set that parameter, If not Dashboard, let us know.


0 Helpfuls