Can we set the parameter for auto refresh to the queues.

vivekkumarverma
Kilo Explorer

Hi,

Can we set the parameter for auto refresh to the queues.

4 REPLIES 4

brian_quinn
ServiceNow Employee
ServiceNow Employee

Vivek,



I'm sorry, but what do you mean by auto refreshing queues?



Thanks


Brian


When we work on it, then the queue will auto refresh after complete the action.I want to know there is any possibility to set the time for auto refresh like 1-2 minute.
Example:- Two guys working on the same time on same queue.


No I don't believe there is anyway to set that parameter. But take note, setting it too low could have an affect on performance.


Michael Fry1
Kilo Patron

If you mean Dashboard refresh rate, I don't believe you can set that parameter, If not Dashboard, let us know.