Can we stop notification for specific assignment group?

[shindeprati]

We have notification configured when new incident created assignment group member should receive the notification. But some users are the part of multiple groups and want to stop the notification for only one assignment group. Is it possible if we can stop or unsubscribe the notification for specific assignment group? Need assistance on this. Thanks.

[Rafael Batistot · Accepted solution]

Hi @shindeprati 

For standard there are two macros that need to be inserted in your notifications 

the ${NOTIF_UNSUB} and ${NOTIF_PREFS}

See the documentation to explain it better 

https://www.servicenow.com/docs/bundle/yokohama-platform-administration/page/administer/notification...