Can you use Data Certification to certify CI relationships?

[Kerry Ferrell]

We have purchased ServiceNow to house our CMDB. We have discovered our infrastructure and related those CIs to our Applications. We are now looking to use Data Verification to validate the infrastructure that is related to an application. However, we are struggling to figure out how to get the related infrastructure items to show up in the Certification Schedule. Has anyone found a way to do this?

[sachin_namjoshi]

You will have to configure certification schedule which will create data certification tasks for your infra CIs based on your schedule.

You will get fields related to CMDB tables in your certification schedule like below

Regards,

Sachin

Regards,

Sachin

[sculley]

Yes you can, on the filter select the cmdb_rel_ci field.    The filter fields should be something like Parent is a Business Service and Child is active and a server.    Then create a schedule to run against the filter.   I suggest to add Parent is xxxxapp name for your inital run to see how it works then remove that node once you get it adjusted.