Resolved! How to create a number type field as a variable in a catalog item?
I created a variable and gave type as single line text. In this i want this variable field to be restricted to only numeric characters.
Forum Posts
Resolved! Blank Approval (individual)
I have a workflow that has two levels of Approval (1st Approval then 2nd Approval). If for some reason one of the approvals does not have an approver assigned the Approval Activity will be skipped.Is there a way to build logic that says "if approval ...
Hide/Show choice options in Record Producer
Hi @Ankur Bawiskar , I have a requirement to hide a particular choice option of Select Box variable based on the particular record selected in Reference Variable on the Record Producer. I have written an Onchange Client Script for the implementation...
On-Call Scheduling - Rotation of Members - How to Change sequence of members from a specific date
We have a team set up with 6 members who rotate weekly as Primary members (no secondary roster has been set up). As of 1 July, they want to re-order their member's shift patterns ONLY to commence from 1 July. When I go into Edit Schedule to update ...
Resolved! Insert json to importset table
I am creating a data source using load by script option. I am able to retrive the data but not able to correctly put it in the import set table. The Json looks like this : {"data": {"type": "io","id": "123","attributes": {"ipAddresses": ["101.10.11...
Resolved! whats the answer for "What are some characteristics of the ServiceNow Store? (Choose four)"
A. Some applications are certified by ServiceNow B. All applications are certified by ServiceNow C. Applications may be developed by ServiceNow Technology Partners D. It houses both paid and free applications and integrations E. Applications are buil...
ITIL users are not able to personalize list columns on "My Work" (task Table)
As an admin, I can personalize the list but ITIL users are unable to personalize the list. (after selecting the field, it doesn't show up in the list, as a result "Reset to column defaults" button is not also active)
Resolved! Parse JSON/Payload
Hi @PavanK960672992 Payload:{"receiver":"","status":"firing","alerts":[{"status":"firing","labels":{"alertname":"TestAlert","instance":"Grafana"},"annotations":{"summary":"Notification test"},"startsAt":"2023-06-20T10:19:31.207102004Z","endsAt":"000...
Not able to see a table in reference column while creating a reference variable in a catalog item
Dear all,I am trying to create a reference variable and which is referring to directory_user table but unfortunetly it is not visible for the selection. Please see the below screenshot for the same.Does any one know if we have some limitations for re...
How to clear value for list type field
I have a field 'Users' which is a list type field, I added a validation (OnChange client script) for that field to check if email address belongs to particular domain, if it does, then it should be added in the users list, if its not then it should c...
Resolved! Having a pop-up dialog box on a catalog item form
We have a need to add a pop-up dialog box (information only) when a user checks a checkbox.
how we upload attachment in catalog item by default when user order
hello Guys, i want to add attachment in catalog item by default, before user submit the request he should download the attachment and order. note: the attachment should not contain link ( should not redirect to any url, once it's click it should down...
Compose Email - Add attachment is not showing Attach file from Record options
Hello Everyone, Hope you all are doing well. I was doing some research and trying to learn bit about ServiceNow and came across the below interesting scenario. In Agent Workspace, If I open a incident and click on Compose Email --> Click on Attachme...
On Click of UI action should not create a record in change table.
Hello Experts, We have an Ui Action on case table called Create Normal Change and we need to change the behaviour of that button.Once we click on Ui Actio, It is inserting a new record in change table and copying some date from case to normal change....
Variable attributes
For a catalog variable -comments , the user can enter maximum characters up to 1000, how to set this in variable attribute?
