Hi Actually, I had 2 fields namely "Application" &"Original request" on exceptions table. Both are string fields. Now I have deleted that both variables and created new variables with type reference field. And i captured that in update set. When I mo...
Hello, I have an issue with the Scheduled Publish Date field on the Knowledge form. When I put some date in the future, the knowledge article is supposed to get into Published state, when the date is reached, but this does not happen at all, it just ...
Hi I am creating multiple RITMs from MRVS rows in Flow Designer. How can I create a number of catalog tasks based on the quantity field in RITM? Thanks
I have created a knowledge base for users of specific region. We want to provide a URL through which the KB article should open in the user's respective portal view through URL only and should not be searchable in portal itself. No other user except ...
Hi Community,I have a payload in JSON, I need to convert it to CSV and save it as a attachment in a problem record var ArrayJson = [ { "appname":"abcd", "created_at":705605232, "credential_id":"3d889-2e18-46b0-951c-8a3133c378", "expires_in":7200, "id...
Hi All, I have requirment which need to copy the all RITM varibles to sc_task worknotes. Could you please help on this to achive the requirment. Thanks all,Varma
I need to change the take survey widget and my surveys to show the short description of the Ticket. I couldn't find anything in the code.
User profile not showing Groups list of which user is part of.On other side in Group member's list Users record is visible. NOTE: I have chacked BR and Client script but no luck.Please guide to resolve this issue.
Hi All, I need to create an RITM through run script in workflow in servicenow. Can someone please help with the same. Cart API is going to be deactivated in upcoming release and cartjs api apparently adds to sc_cart_item table. Can someone please hel...
Hi All, I am trying to populate due date on sc_task and also on ritm based on a variable (effective date) in one of my catalog item. So, when effective date is filled, the same date has to populate on sc_task and ritm I have written a BR on sc_Taskta...
Hello! Has anyone found a way to remove the "Additional Comments" text highlighted in the screenshot? I am using the ${current.comments} variable on my notification and the customer would like it removed but I haven't seen a way to remove it?
Hello, I need to fetch Child Incident details of a Parent Incident using ServiceNow API. I'll have the ticket number of the Incident, using which I need to gather information on all the Child Incidents related to the Parent. Kindly let me know what ...
Hi, I need to add Short Description field to the option below. Thanks in Advance for the assistance. Where is this information stored in ServiceNow?
Hi Folks, we have a stakeholder requesting a catalog item built, with more than 30 questions/variables that would need to be filled in by the submitter. Our developers are advising that this many variables is not a best practice (e.g. performance iss...
• What is UI Script and give me any example where you used UI Script.?
