Searching generic (Example: outlook, sap, display) keywords not returning any results related regarding incidents (see screenshot).But whenever we search technical or less common words such as (Example: MYCAT, P3A or SAP P3A), we see result returni...
Hello Everyone!I want to configure the pop3 email account to receive the email from one particular Gmail to my PDI. What value should I enter in the following fields?Username: ??Password: ??server: ??Port:??
Hello everyone!This is the first time I've used this site but I could really use some help on this one.I turned on Multi-Provider SSO to start using the Service-Now mobile app, and that is working great, but as far as I can tell, I know the website s...
Hi I have a field on problem task called due_date and I want to trigger a notification when the due date is approaching (i.e., less than 2 days).created a BR, related Event and Notification for thisBRvar today = new GlideDate(); if (current.due_date ...
Hello,I added to the assignment group dictionary active=true under "type specification" list reference qualifier "advance" reference qualifier field in javascript "active=true" and it works. It only displays the active group on the incident and chan...
How to check whether update happened successfully or not?I have created transform map, where I am updating multiple records in onBefore() script.but meanwhile some BR written on same table aborts the update using setAbortAction(true).I want these BRs...
HiNeed to reject whole excel upload if one record has error.How can I achieve it through transform map
I have configured the Classic change request form using Interceptors and same functionality, i want to use in Service operations workspace- change req. page . Any Suggestions to achieve same functionality in SOW ?Advance thanks.
I want to restrict a user from deleting an attachment from only one specific catalog item and also from the incident table. how can i solve this requirement?can someone help me on this?
Hello Everyone, We are looking at displaying dashboard on wall mounted displays and I came across the following blog : https://community.servicenow.com/community?id=community_blog&sys_id=c884a883dbb227c0656a5583ca961905 As per my understanding steps...
Hi All,I want to run a UI Policy every time that a change is made, is it possible?Thanks in advanced
hello I want to know how to get the current catalog item in a variable set of variable reference qualifier?I create to the variable set and create to variable field in the variable set.the variable type is reference, I want to get the current catalog...
Hi, As of today, I've usually implemented Request Management fulfillment processes by leveraging catalog tasks and checklists (either via the built-in checklist functionality, or just by putting written instructions in the catalog task description). ...
Hello,I want to hide groups that are set active=false and show only active group. Can someone help me how to add active=true into the current JavaScript. Here is the current Javascript: javascript: var refQual = getAssgnGrps(current.varia...
Hi All, I want to display multiple select box / checkboxes based on the List collector variable(application). for eg : Bullhorn and Basware Alustra selected then its associated fields should come up. As of now, it overrides/hides previous fields if a...
