Cannot create Appointment Booking Service Configuration record
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04-22-2025 09:30 AM
I am following the steps in the Guided Setup for Walk-up Experience. When I get to the step to create a Appointment Booking Service Configuration record, I am faced with the 'Catalog item' field showing no results being returned even though there should be record producers present to be selected.
However, when I go into a sample record on this table, I am able to see records show up in that field that I can select.
Any guidance would be appreciated as I am unable to configure the records needed to test scheduling an appointment.
Note: I am logged in as System Administrator in two different instances and facing the same issue.
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04-23-2025 11:58 AM
Hi @Edgar F
That's surprising. This post might be helpful.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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