to create a service catalog

NAYEEMURR
Tera Contributor

‎04-23-2025 06:22 AM

in catalog there is one scenario how to create > Type of machines (Windows or MAC, which can be pulled in from CMDB) , can you please help me on this?

 

Regards,

Syed Nayeem

0 Helpfuls
  • 160 Views
1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

‎04-23-2025 12:17 PM

Hi @NAYEEMURR 

 

Are you storing this information (type of machine in the CMDB)? If yes, you can retrieve it using a dot walk.

What I think is:

  1. Create a variable that refers to the cmdb_ci table to get the name.

  2. Then, create another variable that will be auto-populated based on the value from the previous one.

Here’s a sample:

 

https://www.servicenow.com/community/developer-forum/how-to-display-city-value-from-location-table-r...

 

 

AGLearnNGrow_0-1745435794051.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls