Cannot select the Radio Button using Click Component (Custom UI) in ATF

symonflores_23
Tera Guru

I'm experiencing the same issue with the risk assessment form when using ATF:

 

https://www.servicenow.com/community/servicenow-ai-platform-forum/how-to-select-a-related-links-usin...

 

The problem is that I cannot select any of the choices in the risk assessment, and even the Submit button does not respond to clicks of the ATF.

symonflores_23_0-1752134516813.png

Retrieved Components in ATF:

symonflores_23_1-1752134601748.png

 

Cannot proceed with the rest of steps if risk assessment is not filed.

 

Am I missing something? Or is there any work around for this?

5 REPLIES 5

Hi Sardash, thanks for replying.

 

Since the Risk Assessment is inside related links and would only pop up when click, the Set Values does not work for it.