Cascade Varibale in order guide

[Akhila P]

Hello Everyone,

can anyone explain to me what is cascade variable and how it is used in order guide ?

[Sandeep Rajput]

@Akhila P This post contains explanation with good example https://brainly.com/question/38595972

https://www.youtube.com/watch?v=z2w25Wx2zY0

Hope this helps.

[Sandeep Rajput]

@Akhila P Thanks for marking the response helpful. Please mark it as an accepted solution if it addressed your question. 

[Viraj Hudlikar]

Hello @Akhila P 

Cascade variable is something that can be set in an Order Guide to basically go from that initial step...and then replicate to all variables named the same across attached items.

So if a user is a new hire and you have an order guide for that. On the order guide itself, you can ask basic stuff like: name, address, email, etc. Well if those variables on that order guide are named the same as the variables on items included in the order guide..then the values supplied by the user (that name, address, email) can then populate down to the order items automatically.

You can read more on https://www.servicenow.com/docs/csh?topicname=c_CascadeTheOrderGuideVariables.html&version=latest

Also, you can check this video https://youtu.be/z2w25Wx2zY0?si=aBUWkEOhNE9z-puc

If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.

Thanks & Regards
Viraj Hudlikar.

[Akhila P]

Thanks @Viraj Hudlikar ,

Now iam working on order guide lab activity.

1 - Item available to be requested from the HandHeld Holographics Catalog, Employee Services Category

2 - Item details:

Short description: Remote HHD Employee Order Guide

Description: The Cloud Dimensions Remote Employee package includes all necessary resources to enable your remote employee of the HHD department to be productive from their home. All remote employees receive a standard package detailed below: 

Laptop

VPN

Additional Software

4 - Delivery options include 'Deliver to Corporate Office' and 'Deliver to Home Address.' 

Deliver to Office - display mandatory variable to select existing Location [cmn_location]

Deliver to Home Address - display mandatory variable to enter Shipping Address. 

5 - Requested for field should be limited to HHD employees only and should not pre-populate with the logged-in user's name.

6 - Items to be ordered, depending on answers of questions:

Include HHD Device: HHD Device

Developer Laptop:

1. (true) Developer Laptop (Mac)

2. (false) Standard Laptop

7 - If common variables exist on the Order Guide and on included Catalog Items, automatically cascade variable values to items.

8 - If common variables exist on the Order Guide and on included Catalog Items, hide duplicate variables on items.

I had created an order guide and variables and wrote catalog client scripts.

For 5th activity, how do i achieve this? Iam unable to find requested for field in order guide cart layout too. I'm stcuk there

and for 6th activity, should I create Variable ?

Thanks in advance !