Catalog Builder – Estimated Delivery Time for Custom Flows

[JithinP]

Hi All,
I am working on creating templates using Catalog Builder, and I’m trying to provide users with the ability to define an Estimated Delivery Time for their catalog items. From my understanding, the delivery time is derived based on each stage in the fulfillment flow.

I’ve noticed that when using the out-of-the-box fulfillment flow "Step-based Request Fulfillment", the platform allows setting the Estimated Delivery Time directly.

Is it possible to configure or enable similar functionality for custom flows?

Thanks in advance!

Jithin

[Tanushree Maiti]

Hi @JithinP 

Refer KB: KB1334745 How to configure due date and delivery time for catalog items 

Catalog Builder does not display or allow setting the Estimated Delivery Time because the platform calculates this dynamically based on the attached  Flow,Workflow, or Execution Plan rather than the legacy static file.