Catalog builder

kali
Tera Contributor

2 hours ago

Hi All,

I am using catalog builder to create a catalog item but in the steps i could not see the estimated delivery time as a step in my PDI, can you please help me why it is not coming.But i can see it in the maintain wizard

Thanks in advance

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Tanushree Maiti
Giga Patron

2 hours ago

Hi @kali 

 

Catalog Builder does not display or allow setting the Estimated Delivery Time because the platform calculates this dynamically based on the attached  Flow,Workflow, or Execution Plan rather than the legacy static field.

 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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PoonkodiS
Giga Sage

2 hours ago

Hi @kali 

This article describes how to configure the due date and delivery time for catalog items. The configuration method depends on which process engine the catalog item uses:

  • Flow
  • Workflow
  • Execution Plan

How to configure due date and delivery time for catalog items - Support and Troubleshooting - Now Su...

 

-Poonkodi

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