catalog in draft state after submitting?
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07-29-2024 12:47 AM
hi. i'm editing a catalog item in catalog builder, and after saving and submitting, it goes back to draft state. tried this multiple times, any idea why? i have to cancel checkout and develop again still cannot publish
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07-29-2024 01:01 AM
Hi @Hafila Hatta
please refer the below KB Article:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1122801
Happy Learning
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