Catalog item

SATYAJEETJ · ‎03-25-2025

Check if the user's country is UK if reason = Retirement make option 1 and option 2 mandatory hide option 3. or reason = leave make option 2 and option 3 mandatory hide option 1

Dr Atul G- LNG · ‎03-27-2025

Hi @SATYAJEETJ

You can create the Catalog UI policy

UI Policy

Open form.location = UK

and

Reason = xxx

UI action

3 diffrent UI action on options.

1 for option1. - Mandatory

1 for option2 - Mandatory

1 for option3 - Visible = Flase

Give a try and share feedback

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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SATYAJEETJ · ‎03-27-2025

It's only we can use script include and catalog client script