Issue when Submitting Public Catalog Item

[pramodkumar]

Hi All,

I have cloned "Buy Item" Scripted API to allow unauthenticated users to submit a specific catalog. The Request is generated successfully, but the variable values are blank. Do we need to clone any other API for public variables to be copied to RITM.

Thanks!

[Vasantharajan N]

@pramodkumar - Hope you the below article will give you more insights about why you are facing the issue. 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0681861

[Ankur Bawiskar]

@pramodkumar 

Please share what script you used and steps you followed such as cloning etc.

Also ensure the variables are marked as public but there are some exceptions (reference, list collector)

How to make a record producer and catalog item public on a CMS page 

is that a record producer or catalog item?

check this link

Unauthenticated users cannot submit catalog items on Service Portal 

If my response helped please mark it correct and close the thread so that it benefits future readers.