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Catalog item

SATYAJEETJ
Tera Contributor

Check if the user's country is UK if reason = Retirement make option 1 and option 2 mandatory hide option 3. or reason = leave make option 2 and option 3 mandatory hide option 1Screenshot 2025-03-26 110018.png

2 REPLIES 2

Dr Atul G- LNG
Tera Patron

Hi @SATYAJEETJ 

 

You can create the Catalog UI policy

 

UI Policy

 

Open form.location = UK 

and

Reason = xxx

 

UI action

3 diffrent UI action on options. 

1 for option1. - Mandatory

1 for option2 - Mandatory

1 for option3 - Visible = Flase

 

Give a try and share feedback

 

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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SATYAJEETJ
Tera Contributor

It's only we can use script include and catalog client script