catalog item
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yesterday
while creating a list type of field for a catalog items i want the records to be populated when brand is "xyz" as well as order by sequence and it should be reflected in serviceportal view.
i have tried in ref qualifier with the below
element =xyz^ORDERBYsequence
and
element =xyz^ref_ac_order_by=sequence
i have also tried with by calling script include as well with below code.
var arr = [];
var gr = new GlideRecord('sys_choice');
gr.addQuery('element', 'bon_voyage_items_max_2_items');
gr.orderBy('sequence'); // ordering applied here
gr.query();
while (gr.next()) {
arr.push(gr.getUniqueValue()); // or gr.label if you want label only
}
return arr; var arr = [];
var gr = new GlideRecord('sys_choice');
gr.addQuery('element', 'xyz');
gr.orderBy('sequence'); // ordering applied here
gr.query();
while (gr.next()) {
arr.push(gr.getUniqueValue()); // or gr.label if you want label only
}
var l = arr.tostring();
return "sys_idIN"+l;
still the records are not populating in the sequence order.
can anyone help me with this issue ASAP.
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yesterday
Hi @kuntasaiviv ,
Try this in attribute
Set Reference qualifier to brand=xyz, and add attributes:
ref_auto_completer=AJAXTableCompleter,ref_ac_order_by=sequence
Refer this post:
Lookup select box reference qual - sort by sequence
Controlling the sort sequence used to display lists
ServiceNow Not Honoring Sort By Sequence Number
and
Reference field autocomplete - sort the list in descending order - Article
Thanks,
Bhimashankar H
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yesterday
share your variable config screenshot
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader