Hide comments on KB Articles that are in a specific Knowledge base

Marc Park
Tera Contributor

8 hours ago

Has anyone successfully hidden comments on Knowledge articles within a certain Knowledge Base for users without specific roles (sn_hr_core.admin, knowledge_admin, admin) while keeping the comment submission form (kb_feedback_section) visible in Xanadu Patch 9a? We’ve tried a UI Script to hide div.message-body and #iframe_live_feed on kb_view.do, and an ACL on kb_feedback.comments to redact comments in list view, but comments remain visible for non-authorized users on kb_view.do. Any proven solutions or insights? I've reviewed Hide User Comments on KB Articles  and How to hide KB article comments but it sounds like no one successfully accomplished their goal and my goal is slightly different.

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KrishnaMohan
Giga Sage

2 hours ago - last edited 2 hours ago

Hi @Marc Park 
Have you ever used Disable commenting field in knowledge base form.  This field hide the comment section in kb_view and in portals also

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If this helped to answer your query, please mark it helpful & accept the solution.
Thanks!
Krishnamohan

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