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04-15-2015 10:28 AM
Hello,
I am the Request fulfillment Manager and am working to get a grasp of what we have. I would like to have for each catalog Item an Owner group or Name, such as I have for knowledge articles. I am not seeing an existing field to use. I am thinking this can't be such a unique need. Am I just not seeing it - or do I need to create a field
thanks
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04-15-2015 10:51 AM
There is a field called 'Fulfillment Group'(group) which you can use for this purpose. For the Owner which is a reference to user table there is no such field and you need to create one
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04-15-2015 10:51 AM
There is a field called 'Fulfillment Group'(group) which you can use for this purpose. For the Owner which is a reference to user table there is no such field and you need to create one
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04-15-2015 12:51 PM
Thanks - this makes sense