Hi all,I’m facing an issue while trying to create a Hardware Disposal Order from a Catalog Item (Service Portal / Employee Center) using GlideAjax, and I’m hoping for guidance on the correct approach.RequirementOn catalog item submission, create a re...
Hello All,i have created one flow which will run on sysevent table when a particular event gets fired and it is on sysevent table.Even if the event gets created on the sysevent table the flow is not triggering.@Ankur Bawiskar any idea why this fails?...
I need to Enable audit history for specific fields on the Business Application table : cmdb_ci_business_app_list Below are the fields : architecture_typeit_application_owner. I checked in dictionary for these shared fields (architecture_type and it_a...
Problem with the Parent field in the Task table when using the parent/child relationship of IncidentsHello Community,I'm facing a problem related to the parent/child relationship of Incidents and the Task table, and I would like your help to confirm ...
Hi , I am working on a requirement to fetch the data from demand cost plans. Below is the code :<?xml version="1.0" encoding="utf-8" ?> <j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null"> <style> tr...
Hello EveryoneWe have configured ServiceNow integration with Microsoft Entra ID for user provisioning. Under Attribute Mapping, we use:Employee Number as Matching Precedence 1Email as Matching Precedence 2In ServiceNow, our user table includes all em...
Hi All, How to add an info message on the login page in ServiceNow or add a single line text as "No Authenticator" text message in place of forgot password. please help. Thanks.
Hi Team, on the incident form I have a tab called xyz that should he edited only when state is resolved only. In the instance I could find a acl write acl incident.* and state is not one of closed or resolved condition that is restricting to it so I ...
Hi, I need to update the navigation header color on platform and we are using Polaris. I have created a new style and theme as mentioned in this article and it is not working:https://www.servicenow.com/community/next-experience-forum/how-to-update-th...
Hello,This is regarding the dashboard. Actually, user wants to sort the Requests created on yearly basis like 2021, 2022, 2023.....I have configured different reports on RITM table and those are added to one dashboard and user want to see the request...
I've come across a before business rule with nothing added on the "When to run" tab. It has a script on the Advanced tab, that also has an empty Condition field. It runs against the Problem table, Active and Advanced are selected. The Actions tab is ...
Hi,We are trying to implement a parallel activity scenario for Timer and Approval in a Catalog Task workflow.Requirement:If the timer expires and the approval is not approved, the workflow should create a Catalog Task.If the approval is approved, the...
Hi All,I've translated the body of the notification but I have an issue that Notification Email Script parts are not translated, means these checked as yellow below:button is ${mail_script:incident_link},,About the Inicdent..." is ${mail_script:incid...
Hello Everyone, I just want to ask if there is a way to set a dynamic value on a template.Table: SC_TASKAuto fill Assignment Group and Assigned To field.Since there is no operator on assigning value on fields, maybe a script can do but gs.getUserID()...
Hi everyone,I came across an interesting validation behavior while working on a multi-step form in ServiceNow and wanted to get some insights from the community.I have a wizard-style flow where users move through different sections using a Next butto...
