Emoji-based survey questions are unable to add Comments while submit via Outlook
Hi Experts, Emojis based survey questions are unable to add Comments while submit via Outlook. Please assistance on this asap.
Forum Posts
Resolved! Order guide approval at REQ level with flow designer
Dear community, I need to configure a first approval level at REQ level for an order guide but I haven't managed to make it work. I want to make it with flow designer.Which trigger should I set? I've tried with both "Catalog Item" or "Create record" ...
How to Populate a Catalog Item Field (configuration_item) Using URL Parameters in ServiceNow?
How can I populate the configuration_item field on a ServiceNow catalog item by passing a parameter in the URL? I want the field to auto-fill when the user opens the catalog item through a specific link.If you want, I can also give you the exact scri...
I want to add a field after add attachement field in service catalog
I used Container Start, Container Split, and Container End in the ServiceNow Form Designer to place two fields side-by-side. However, the fields are appearing above the “Add Attachment” section. I would like to know how to position the fields below t...
Help with clent script in a MRVS to enforce a time selection between start and end times
Hello, I really need help for the forum Guru's. I am in the process of creating a booking catalog request form. The request consists of a single day, multiple days, and long term booking options. For the single day, I just used the form variable of D...
Mobile App builder - Current User Issue when using User variable on the input form
In mobile app builder i have a reference Input and autovariable filled as "current user". Current user variable type is user whcih suppose to give the current user and when auto variable is filled it should show me User name instead of sys_id. when i...
Import groups from Azure to Servicenow
Hello @all ,I have a requirement to import 4000 records from azure to servicenow (sys_user_group). For that i have created a flow in which i used 'Look up Groups Stream' data stream, in which page size is 999 , when i trigger the flow only upto 999 r...
Demand Pop up form is not showing
Hi Everyone,I am facing issue in 'Strategic Planning Workspace' of ServiceNow. When I click on 'New Demand' button it should show New Demand form as shown in attached screenshot. Previously it was working as expected when I click on 'New Demand' it w...
Resolved! ACLs to allow external users to see change_requests in CSM portal widget
I want to show customers/external users to see change_requests in CSM portal, but only those associated with their customer_account. Is this possible?As a regulatory requirement, we need to show change_requests to (external) customer users, when they...
Test Management 2.0 - ATF Tests
Hi, I tried accessing ATF Tests within Test Management 2.0 after installing the “Test Management 2.0 – ATF Tests” plugin, but I’m still unable to see any ATF Tests in Test Management 2.0. Has anyone successfully installed this plugin and used it? You...
Resolved! How to make fields mandatory on Change New State without moving to Assess
Hi all,Our requirement is make fields- implementation plan, back out plan, schedule dates mandatory on NEW state. Currently, these fields become mandatory when we click on "Request for Approval" button. My requirement is make these fiedls mandatory a...
Knowledge feedback table data exporting
HiWhen I try to export the kb_feedback table data, it does not download all the records — only random records are downloaded. When I split the data and export the last three months, it works fine. But I am unable to download all the data at once, eve...
Catalog Item: Show variable value in email only for selected Line of Business
Hi All,I am working on a Catalog Item in ServiceNow and need some help with displaying catalog variable values correctly in an email notification.Requirement:I have a Catalog Item with the following variables:Line of Business (Select Box): Enterprise...
Autopoulate assignement group based on Time
Routing Requirement:All incidents and requests for type "corporate" received between 6:00 AM and 5:00 PM Central Time should be assigned to: Group1Any requests outside of this time window should be assigned to: Group2I want to autopopulate the group ...
Resolved! Multirow variable set inside a notiication
Hello, so my use case is to send a notification to the managers of the employees selected inside a multirow variable set , but when trying to dot walk it in flow designer it doesnt work.How can I achieve this ? any help will be very appreciated, and ...
