API for Speech to Text conversion
Hi All,We want to convert speech to text and use the data to create knowledge articles. Are there any API's we can utilize for this process? Is there any Azure API? Thanks!
Forum Posts
Flow designer triggers are conflicting with eachother
Hello Team,We have a requirement as below,create one cancel button on sc_request table when clicked on it pop-up to fill additional comment and once provided and cancelled it should cancel the request and close incomplete all the active ritm and acti...
On-call Calendar assistance needed.
Hey there S-Now peeps. I been pulling my hair out with on-call calendar and schedule. Checked numerous videos, but no solid answer to help me setup the on-call calendar required. What's needed:Group has 4 members and they rotate weekly (Wed to Wed). ...
Why can't I see an article template in Knowledge - Administration - Article Templates?
Hi, Can anyone tell why my custom KB article template is not visible in Knowledge - Administration - Article Templates, or if there is a trick to make it appear here? The instance is the London release, although I am not sure how important this is. L...
Flow condition evaluating incorrectly – output shows 2 but compared as 2.0 and evaluates false
Hi,I’m facing an issue in Flow Designer where a condition is not evaluating correctly. In my flow, a Script Action returns a numeric output variable called count.The output shows count = 2, which is correct. In the next step, I have a condition:If (c...
flow designer - getting task info from previous task in flow, and using it in approval action
I've got a scenario where i'm generating a catalog task in a flow. I need to take whomever is the assigned to or user that closes the task, and make them the approver on a subsequent approval action. its giving me the following error: class com.snc.p...
Resolved! How to remove the button from workspace
Hi All, I am trying to remove the button 'View Purchase Requisition' from negotiation form in ServiceNow workspace. This button only displaying in workspace not in platform view. I checked in all the ways and unable to find the configuration to hide ...
How to restrict Views in list and form based on Roles
Hi, I have a requirement to set a view(service_request) as default on a table for all users except for users with Admin role. That is users that do not have admin role should only see service_request view and should not be allowed to change the view ...
How to restrict form view based on user role?
Hi,I have a requirement to create a view rule on incident table to not display self service view in list for non - admin users, Only admin users should be able to access the 'self service' view option from the context menu of incident.So, it will be ...
Resolved! Getting variable sys ids instead of values
I'm using the script below to include the catalogue variables in the Word document after submitting the request. However, the issue is that the Word file is getting updated with the sys IDs of the variable values. The variable types are Single line t...
Implementing SAMPro - Share experience of large number of installation records
Scaling to 100M software installation records – implications / considerations for reconciliation, reporting, user interactions. Impacts on performance etc
What is interceptor? and how it can be used?
What is interceptor? and how it can be used?
How to setup the SMTP and POP3 email accounts in PDI
Hi, I dont have email account and How to setup the SMTP and POP3 email accounts in PDI.Can anyone please help on this, It will be usefull. Thanks!
How to stop rotation of Group Members in on call Schedules ?
When I am creating a shift for multiple users it is showing that rotation will be mandatory and I do not want people to be rotate in a single shift. For example, If User A, User B & User C all are in a morning Day shift these people should not follow...
Record producer is not generating a record.
I have placed logs inside the record producer script and all the messages are logged. No error is shown and no record is generated on the target table.
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