Catalog request is cancelled automatically for end-user

[hamidouche]

Hi,

I created a catalog item. When I test it as an admin, it works: the flow is triggered: approval, etc

But when I impersonate an end user, the request is cancelled automatically.

I verified that the end user's profile has a manager.

One thing that I suspect is the flow properties: Run as: User who initiates session.

When I change that into: System User. it works

However, in Test environment, the flow Properties is set to: User who initiates session, and the flow works.

Any insight into this?

[Tanushree Maiti]

Hi @hamidouche 

Compare and verify ACL on your target table in Dev and Test.

• End users without roles cannot execute record lookups on core operational tables under their own session.
• When a lookup action yields a security restriction or a "no match" error, the flow drops into its error-handling branch and triggers an automatic cancellation