How does system support watermark functionality after updating to random watermark format?

[gazalagrawa]

My production instance was on older watermark format which was not using random formatting and recently we upgraded to Random Watermark Support plugin, which means system is generating random watermark.

But will the system still support emails coming in which were on older watermark?

[Tanushree Maiti · Accepted solution]

Hi @gazalagrawa 

Check the sys_properties - glide.email.watermark.parse_restrictive value in production.

refer KB: KB0657249 Non randomized watermarks are ignored when glide.email.watermark.parse_restrictive is true...