Catalog task is not getting created via flow designer

suuriya
Tera Contributor

Hi Community,

 

I have created the simple flow designer which generate catalog task...set run as "user who initiates session".

when I create a request, task is getting created but if other users create the request task is not getting generate and i checked the flow context and it throws an error.

 

I don't want to run it as system user because whenever the task is created under created by it shows as system and not the actual user 

 

Any suggestions on how to fix it

 

Thanks in Advance

 

 

2 REPLIES 2

Elijah Aromola
Mega Sage

Sounds like the user doesn't have the right roles to create the record. You should be able to run as user and specify specific roles to run with.

 

https://developer.servicenow.com/dev.do#!/learn/learning-plans/utah/servicenow_administrator/app_sto...

Sandeep Rajput
Tera Patron
Tera Patron

@suuriya Please check if the user has permissions on the task table to create records(via the create ACL on the task table). Once they have the create permissions via ACLs the error would no longer appear.