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04-01-2024 04:04 AM
Hello,
I have majorly worked on the workflow and am new to the Flow designer, Actually requirement is once a catalog item is requested first it should go to the approval and later it should create 2 tasks at a time and once close complete then it should create other task and so on..
But here approval is getting triggered and after approval in the sc_task table I can see the catalog task created but it is not attaching to the same RITM.
Please help me with this what mistake I am doing
Thanks,
Atik
Solved! Go to Solution.
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04-01-2024 04:05 AM
Please share the Flow screenshot. HOpe you are using Catalog Task not task creation Action.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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04-01-2024 04:05 AM
Please share the Flow screenshot. HOpe you are using Catalog Task not task creation Action.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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04-01-2024 04:24 AM
yes I was using task creation action instead of create catalog task.
Thanks for the replay
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04-01-2024 04:25 AM
Hi @Atik
These are common mistakes we do and I also learn by doing same 🙂 so with experience, we learn.
Keep Learning n Keep Growing mate.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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