Catalog variable of Integer - numbers only

[Trish Mac]

I'd like to create a catalog variable that allows numbers only and this doesn't appear to be available OOB.  When I search the Community, people are using a variety of scripts for this.  Does something this common really require a script?

Thanks,

Trish

[Allen Andreas · Accepted solution]

Hello @Trish Mac 

I'm unsure where our disconnect may be, as this is seeming to be more complex than it should be, haha.

With that said, what your screenshot provided originally, it did not appear to be saved because you still had the * asterisk icon showing on the "Question" tab, thus telling us it probably wasn't saved. Although, I think if you just filled in the "Question" tab mandatory fields, that may help with more showing in the "Type specifications" tab...so you may want to try to ensure you have all mandatory fields filled in.

In any case, unless you all are on some sort of very, very, very old version of ServiceNow...what I'm talking about has been in the system for several versions now.

I'll include two screenshots of the settings I just did (again) for you to verify against what you have. You should be able to see more than what your past screenshot shows within the "Type Specifications" tab. If you're still not seeing more there, I would recommend to delete the variable...and try again...or lastly, contact ServiceNow support as something is broken on your end.

[Alp Utku]

You need to save that variable first to be able to see the options under Type Specifcations

[Trish Mac]

It is saved.  And Catalog item updated as well.  Do you mean something else by "Save"?

Thanks,

Trish

[Allen Andreas]

Hi @Trish Mac 

Yes, please save the variable as the type, so that the form registers that and then further selections will appear. The screenshot I took was from that exact variable type, etc. Please proceed.

[Trish Mac]

I'm not sure what you mean.  My image shows Single Line Text as the variable and it is both saved and Updated within the Catalog item.  When I then click on the Variable Name and go to Type Specifications, I still see what is showing in the image above. 

[Allen Andreas · Accepted solution]

Hello @Trish Mac 

I'm unsure where our disconnect may be, as this is seeming to be more complex than it should be, haha.

With that said, what your screenshot provided originally, it did not appear to be saved because you still had the * asterisk icon showing on the "Question" tab, thus telling us it probably wasn't saved. Although, I think if you just filled in the "Question" tab mandatory fields, that may help with more showing in the "Type specifications" tab...so you may want to try to ensure you have all mandatory fields filled in.

In any case, unless you all are on some sort of very, very, very old version of ServiceNow...what I'm talking about has been in the system for several versions now.

I'll include two screenshots of the settings I just did (again) for you to verify against what you have. You should be able to see more than what your past screenshot shows within the "Type Specifications" tab. If you're still not seeing more there, I would recommend to delete the variable...and try again...or lastly, contact ServiceNow support as something is broken on your end.