cc people in group

brendanwilson84
Kilo Guru

‎08-24-2016 03:47 AM

Hi guys

I have a requirement to send a cc notification to people in a group, the group of people could change depending on what is selected for example assignment group

find_real_file.png

There is currently two people in this group. If I change the assignment group and use another, they could be 2 different people.

I have done a mail script as follows but doesn't seem to be working. I don't have much experience in scripting or coding and would appreciate any advice or help on were I am going wrong.

(function runMailScript(/* GlideRecord */ current, /* TemplatePrinter */ template,  
                  /* Optional EmailOutbound */ email, /* Optional GlideRecord */ email_action,  
                  /* Optional GlideRecord */ event) {  
email.addAddress("cc",current.assignment_group,current.assignment_group.name);

     

})(current, template, email, email_action, event);

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6 REPLIES 6

amaradiswamy
Kilo Sage

‎08-24-2016 04:33 AM

Hi Wilson,



If you are sending notification from workflow, then in mail script, try some thing below


<mail_script>


email.addAddress("cc", current.variables.variable_name.email, current.variables.assignment_group.getDisplayValue());


</mail_script>



if you are trying to send a notification, when record was created in a table, then you can define a notification on the table and select assignment group in users/groups in fields.




Thanks and regards,


Swamy


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Deepa Srivastav
Kilo Sage

‎08-24-2016 04:46 AM

You have to take all members of the group and put this code in loop. If more than one member is there cc will not work this way.


Re: Adding CC in email notification from event parameter


Mark Correct if it solved your issue or hit Like and Helpful if you find my response worthy.


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brendanwilson84
Kilo Guru

‎08-24-2016 09:34 AM

thank you all.



Got it working, it is not coming from a workflow and this is the code that worked



var grp = new GlideRecord("sys_user_grmember");


grp.addQuery("group", current.assignment_group);


grp.query();


while(grp.next()) {


var userid = grp.user;


var user = new GlideRecord("sys_user");


user.addQuery("sys_id",userid);


user.query();


while (user.next()) {


email.addAddress("cc", user.email, user.getDisplayValue());


  }


  }


Sailesh4
Giga Expert

‎08-06-2020 05:08 AM

Hi Guys,

This probably might be an old post. I was just checking for the similar one, and couldn't find the relevant code. Below is what I have written and it worked perfectly for me.

var a = new GlideRecord('sys_user_grmember');
a.addQuery('group', current.assignment_group);
a.query();
while (a.next()) {
    email.addAddress("cc", a.user.email, a.user.name);
}

If it works for you please mark it as closed and complete the loop.

Thanks,
Sailesh

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