Hi Experts,I am working on retrieving the required info for the RITM using scripted REST API but I am getting "Script Evaluation Exception" for invalid/unknown RITM number.Here is the input and output for the valid RITM number[INPUT]{ "sysparm_req...
Good Morning, I am trying to automate some tasks on ServiceNow which include users getting added to groups etc. What I have done is created a new workflow that a new user can access the portal and request access to a group. This then goes through the...
Can the radio button display on the template or maintain items module, change from being text on top radio button on bottom to a horizontal layout, so that the radio button lays just to the right of the question? This is what we want This is what we...
Is there a way to record a hardware models end of service / end of life date? I can't see anything obvious under the hardware model record/form, I looked at Contracts but the dates for specific models are different so that would require a lot of di...
Hello everyone, I'm having an issue creating a workflow with Flow Designer. Our client has an Order Guide active in the service Catalog for onboarding a new employee. They now want to have an automated process that creates tasks based upon the opti...
I want to take a backup of the Workflow in Service Now but the problem is it doest not take the backup of the Table and its Structure with its respective form.Can anyone help me with how can we back up the tables and its stucture????
I'm looking to alter the CAB Workbench Calendar to not display 'Cancelled' meetings. We found a workaround where we could create a business rule to remove the Planned start/end date when the state changes to 'Cancelled' but I was a bit stumped since ...
Hi I need to create a report to show User ID, User Name, Email, Department etc for specific assignment group. But couldn't find the best way to create it. Appreciate your kind advice and assist BR
Hi Everyone,We recently built out our Release Management process in ServiceNow and I've been having some issues with a related list that was built for me. At first, our release_v2_admin folks had no "New" or "Edit" buttons. I eventually tracked i...
Hello Experts how to add different workflow in a workflow? I have seen this below workflow activity with in a workflow but not able to find one under the core tab(core activities).....? Is i am missing anything or can you please help me with the n...
In Service Portal when you save your cart as a bundle. Where is this information stored? I can't find any table or such where these bundles are stored for me.I'm trying to figure out if I can copy an existing bundle I've created to another user. Is t...
How to add date filter in REST API query without java script call. I am trying to filter incidents records based on a date in REST API query. Is it possible to add filter condition on date fields without the javascript call
My understanding is that any users added to an incident's watchlist should receive copies of all notifications subsequently generated for said incident - this isn't working on our instance, could someone please confirm it is supposed to work this way...
Users want to be able to create checklists and checklist templates that have hyperlinks to knowledge articles, intranet, etc. How can I accomplish this? I provided a workaround to type (or copy and paste) the hyperlink and right-click it and use Go t...
Is there way we cold raise a change request from portal view and create a workflow where once the state of the RFC raised changes then multiple Requests should be created.