Change Approval Policy - Sequential

puneetgoels1
Tera Guru

I have a requirement that asks for three group approvals at assess stage of a change request. these approvals should be in sequential order. But as I am using the change approval policy, all three are getting fired together in parallel because the condition for all three is the same i.e. state = assess. I tried using the order column but it did not help. Still all the approvals are getting generated in parallel. 

 

Anyone else faced the similar issue and has the solution?

6 REPLIES 6

Rafał Rataj
Tera Contributor

Hi
in the Change Approval Policy you can add an input column like sequence 

Rafa_Rataj_5-1715164218023.png

 

then whenever build the decision conditions with that sequence added 

and you would need to call the 'Apply Change Approval Policy' with that parameter ( so several times in the flow for each approval , checking if the previous step was approved or rejected)

Rafa_Rataj_3-1715164122910.png

 

 

 

Rafa_Rataj_4-1715164166126.png

 

 

 

Hi @RafaÅ‚ Rataj,

 

Can you please share what is on your u_sequence? Did you add choices in it? 

Can you please also share what is on your IF statement? I still unable to make the approval sequential. Thank you.

Thanks for this. I do have a few questions , as its not working for me.

1. I created an decision input called as 'Sequence' of type 'Integer' 

Amey8_0-1745220205009.png

2. I added the sequence as '1' in the flow designer where it was calling 'Apply change approval policy'.

3. Do I need to add the sequence as a condition in the decisions of my change approval policies ? Else how will the system pick up the sequence? 

 

My requirement is that i have 2 level of approvals. 1. Service level 2. CAB

CAB should be triggered only once the Service level approvals are approved.

Rajini2
Mega Sage

I tried this, approval did go in sequence one after the other. But, for every approval action in the policy, it is setting the approval state to "requested" then "approved". Is there a way to control the approval field to just update to "approved" at the end of all approvals and remain "requested" until approvals are done?