Attachment mandatory on task and RITM based on Yes/No Variable

[Dileep Raju]

Hi Team
I'm trying to make attachments mandatory on a SC task and Form . I used a catalog client script but it is not working as expected. Can Some one help me Please?

function onSubmit() {

  if ((g_form.getValue('test') == 'Yes') && (document.getElementsByClassName('get-attachment').length == 0)) {

  alert("Attachment is mandatory when test is marked as 'Yes.'");

  return false;

}

}

[Rajat Gupta6 · Accepted solution]

function onSubmit() {

if(g_form.getValue('test') == 'Yes'){

      var sys_id = g_form.getUniqueValue(); // gets sys_id of catalog task

      var attachment = new GlideRecord('sys_attachment');

      attachment.addQuery('table_name','sc_task');

      attachment.addQuery('table_sys_id',sys_id);

      attachment.query();

      if (!attachment.next()) {

              alert("Please add the attachment");

              return false;

      }

}

    return true;

}

Please accept my solution if it works for you and thumps up.

[folusho]

@Dileep Raju 

Please try this:

1. Create a UI script called: "setAttachmentMandatory". Set UI Type to "All".

Put this in the script section.

(function() {
    "use strict";

    return {

        setAttachmentMandatory: function(isMandatory) {
            var isSuccess;
            try {
                angular.element("#sc_cat_item").scope().c.data.sc_cat_item.mandatory_attachment = isMandatory;
                isSuccess = true;
            } catch (e) {
                isSuccess = false;
                //gs.log('setAttachmentMandatory() failed: ' + e);
            }

            return isSuccess;
        },

        type: "AttachmentUtil"
    };
})();

2. Then in your catalog item, change the onSubmit catalog Client script to onChange... and add this script:

Make sure to check the "isolate script" and set UI Type to "All"

if (g_form.getValue('test') == 'Yes') {
    g_ui_scripts.getUIScript('setAttachmentMandatory').then(function (script) {
        script.setAttachmentMandatory(true);
    });
} else {
    g_ui_scripts.getUIScript('setAttachmentMandatory').then(function (script) {
        script.setAttachmentMandatory(false);
    });
}

Please mark as helpful if it works for you. Thanks

[maheshkhatal]

Hello @Dileep Raju ,

Create a script include and have it called from the client script:

var CheckAttachmentCatalogItem = Class.create();
CheckAttachmentCatalogItem.prototype = Object.extendsObject(AbstractAjaxProcessor, {

    checkAttachment: function() {
        var recordID = this.getParameter('sysparm_id');
        var gr = new GlideRecord("sys_attachment");
        gr.addQuery('table_name', 'sc_req_item');
        gr.addQuery('table_sys_id', recordID);
        gr.query();

        if (gr.next()) {
            return 'yes';
        } else {
            return 'no';
        }
    },

    type: 'CheckAttachmentCatalogItem'
});

Your client script to make attachments mandatory based on the script include response will be:

function onSubmit() {
    var testValue = g_form.getValue('test'); // Replace 'test' with your variable name

    if (testValue == 'Yes') {
        var ga = new GlideAjax('CheckAttachmentCatalogItem');
        ga.addParam('sysparm_name', 'checkAttachment');
        ga.addParam('sysparm_id', g_form.getUniqueValue()); // Get the RITM sys_id

        var hasAttachment = ga.getXMLWait();

        var result = ga.getAnswer();
        
        if (result == 'no') {
            g_form.addErrorMessage("Attachment is mandatory when 'test' is marked as 'Yes'.");
            return false;
        }
    }

    return true;
}

Mark this response as helpful if it resolved your doubt.

Thank you,

Mahesh.