Change calendar report

Matt34 · ‎10-03-2022

Hello

I'm trying to configure a change calendar using standard reporting. I'd like to show the full duration of each RFC, however "event to display" does not allow me to select an option which will show this. I can only select one specific date for the change, which does not show the full duration.

The ServiceNow calendar reports article shows what I need: https://docs.servicenow.com/bundle/tokyo-now-intelligence/page/use/reporting/concept/c_CalendarRepor...

Are you able to help?

Thanks

Matt

Ryan Whittaker · ‎10-03-2022

Hi Matt,

Selecting the planned start date should show you the full duration. Have you verified that the planned end dates of the changes showing on your calendar are not on the same day?

Have a look at KB: Calendar reports show a range if the "Event to display" is set on a field name containing "start" - ...

View solution in original post

Ryan Whittaker · ‎10-03-2022

Hi Matt,

Selecting the planned start date should show you the full duration. Have you verified that the planned end dates of the changes showing on your calendar are not on the same day?

Have a look at KB: Calendar reports show a range if the "Event to display" is set on a field name containing "start" - ...

Matt34 · ‎10-03-2022

Hi Ryan

Apologies, I was using dummy data with the same planned start and end date.

Thanks for that!