change management:
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2 hours ago
If the change type is “Minor”, the impact should be “Low” by default and - If the change type is “Major”, the impact should be “High” by default.. - Business rule/Client Script
CTASK “Technical Review/Assessment” cannot be closed without providing the MOP in attached file filling all the fields under planning tab. -
create flow designer for this
1 REPLY 1
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2 hours ago
Hi @BhujangiG
You can use the client script something like this
https://www.servicenow.com/community/itom-forum/set-value-in-a-catalog-ui-policy/td-p/3051319
function onChange(control, oldValue, newValue, isLoading) {
if (isLoading || newValue == '') {
return;
}
//Type appropriate comment here, and begin script below
alert("Outside");
if (newValue == 'No') {
alert("inside if");
g_form.setValue('user_name_2', ""); // Not Same
} else{
alert("inside else");
g_form.setValue('user_name_2', g_form.getValue("user_name_1")); // Same
}
}
or in UI policy under conditions:
function onCondition() {
g_form.setValue('Impact', '3');
}
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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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