Get a first look at what's coming. The Developer Passport Australia Release Preview kicks off March 12. Dive in! 

Change Model and predefine Change Tasks

Claudia Dahl
Tera Contributor

‎04-14-2024 01:40 AM

Change Models are used to pre-define fields and set different status flow. Is it also possible to pre-define the Change Tasks in a Change Model?

Labels:
0 Helpfuls
  • 2,449 Views
6 REPLIES 6

Claudia Dahl
Tera Contributor

‎04-17-2024 01:55 AM

I have additional question: When Change is submitted after Change Model has been selected, the pre-filled fields are read only and cannot be updated. Could this be changed?

0 Helpfuls

Dr Atul G- LNG
Tera Patron
In response to Claudia Dahl

‎04-17-2024 06:10 AM

Hi @Claudia Dahl 

 

Yes , it can be change, please check the UI policy or BR which making these fields as read only.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls