Deactivate Flow in Flow Designer does not work

[Michael59]

Hello all,

I have a requirement to customize the existing flow for the assess phase of a normal change. This has worked so far in the Flow Designer by copying the existing flow and changing it.

Now I want to deactivate the ootb flow, so that only the customized flow takes effect. The documentation says that the "Deactivate" button can be used, but it remains grayed out.

Does anyone have an idea what this could be, as well as what possibility there is to disable the flow?

[Maik Skoddow]

Hi

you can go to table sys_hub_flow and try to set active=false for the respective flow. 

If this doesn't work check the syslog if any errors are printed.

Maik

[Michael59]

Hello Maik,

thank you for your suggestion. I tried it via the table, however I get the message that Security prevents writing to this field.

In the syslog I could not find any errors.

[Lingesh]

Any updates on this? I am facing the same issue.

[Purushotham Ga2]

HI Team, 

is there any solution for the above issue like we are unable to make it active the OOB inactiave flows