Change model fields become read only after progressing change

Chas
Tera Expert

Hi,

I have set up a change model with specific states :New, Assess, Scheduled, Closed and cancelled.

This works fine however, when the Change assigned to person progresses the change from New to Assess, suddenly the fields become read only across the whole form. Has anyone experienced this or know how to get around this? 

I have tried to create a new ACL with write access to the whole table and apply to the assigned to person, but it still remains in read only. This was working last week, but not sure why it has changed.

Thanks.

1 ACCEPTED SOLUTION

Jake Sadler
Kilo Sage

Hi,

 

You can try and modify the client script or UI policy that is doing this.

 

Thanks

 

Jake

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3 REPLIES 3

Jake Sadler
Kilo Sage

Hi,

 

You can try and modify the client script or UI policy that is doing this.

 

Thanks

 

Jake

Yep, finding the client script was like finding a needle in a haystack. 

But eventually found it - thanks for the most obvious solution to this issue.

Can you recall the client script in question? Struggling to find said needle in said haystack for the exact same reason.