Change Models are not visible in Service Operations Workspace

[Stiips]

Hi, I've created a new Change Models but these change models aren't visible on Service Operations Workspace when creating a new Change Request. But it does show when trying to search for the name of the Model. Did I miss something?

Thanks

[Dr Atul G- LNG]

Hi @Stiips 

I tried and it is working

Make sure it is active true, default it is Active = False

[Stiips]

Yes mine is active true, default it is Active = False. Which user are you using? On my side, only Admins can see it.

[Dr Atul G- LNG]

Hi @Stiips 

I tried with both Admin and ITIL

[Stiips]

That's what I'm trying to figure out, why in my instance it isn't visible for non-admin users