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change not moving to review state in some cases

Abhilash
Tera Contributor

When clicked on review in change request, it doesn't move further neither throws any error/message

2 REPLIES 2

Ankur Bawiskar
Tera Patron

Hi,

So what debugging have you done so far?

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Swapnil Shirsik
Giga Guru

That could mean that the Review UI action has not executed, if this is happening for all the requests then I would check this UI action script. If it is recently modified then try to compare to the previous version to findout the differences.

 

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