Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

change not moving to review state in some cases

Abhilash
Tera Contributor

When clicked on review in change request, it doesn't move further neither throws any error/message

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

So what debugging have you done so far?

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Swapnil Shirsik
Giga Guru

That could mean that the Review UI action has not executed, if this is happening for all the requests then I would check this UI action script. If it is recently modified then try to compare to the previous version to findout the differences.

 

Please mark helpful/correct if it added value.