change not moving to review state in some cases
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‎06-01-2022 03:00 AM
When clicked on review in change request, it doesn't move further neither throws any error/message
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Change Management
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‎06-01-2022 03:03 AM
Hi,
So what debugging have you done so far?
Regards
Ankur
Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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‎06-01-2022 03:07 AM
That could mean that the Review UI action has not executed, if this is happening for all the requests then I would check this UI action script. If it is recently modified then try to compare to the previous version to findout the differences.
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