Change Scheduling assistant is not working properly after creating Blackout and Maintenance Schedules

[RD15]

Hi,

I have a requirement where we have to create a change schedules for Blackout(for every first Tuesday of the month) and maintenance(for every Tue, Thu, Sat and Sun of the week). I have created two change schedules one for Blackout and one for maintenance. Source is set to 'change request' and time zone is set to "Floating". When I click on the "Show schedule" on the related link, It is showing the correct date for which the Blackout/Maintenance window has to be set. 

But In the change form when there is a conflict and when I click on the Scheduling assist, It is showing the available dates only from Saturday 00:00 to Sunday 00:06 every week and not for other days even though there are no any other changes that can be in conflict with the current change record. It is same even if I go to future dates.

Please advice if I'm missing anything here...

[JP - Kyndryl]

Hi RD,

I recreated your schedules without any issues.

Please validate if you don't have any other schedules that are conflicting.

Also, check if your test record is planned for 24h 6min long.

Here are the ones I created:

Regards.

JP

[RD15]

Hi Plouffe,

I have been giving the change window for 24hr so conflict calendar is showing only the available slots that are 24hrs long. SO, I gave the change window for less than 16hrs(for Tue and Thu the maintenance schedules are only from 06:00 to 22:00 i.e., 16hrs). That resolved my issue. Thank you for the inputs.