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Forum Posts

Auto-refresh capability on Dashboard ( No Web plug in please)

I am new to ServiceNow. I have built a dashboard. I would like to enable Auto-refresh or get the real-time data to the dashboard. I see few related discussion already on this topic. All ends up suggesting a web plug-in to achieve the auto-refresh whi...

Bagi by Kilo Contributor
  • 3935 Views
  • 3 replies
  • 1 helpfuls

Resolved! Remove comma from string

Hi all, I have the requirement where the amount in catalogue item must be in format xx,xxxx.xx .... To route the approval base on the amount, I need to remove the comma. With the script below, it is giving me NaN error. Can anyone help on this? var A...

tsoct by Tera Guru
  • 2876 Views
  • 8 replies
  • 1 helpfuls

how to change bootstrap css in portal home page

Dear Team, how to change bootstrap css in portal home page. in my portal home page there is one header with light green color, i want to change to white. when clicked in inspect element below details i found : bg-success {    background-color: #b5ebd...

sainath2 by Giga Contributor
  • 1875 Views
  • 3 replies
  • 1 helpfuls

Resolved! Pass url in glideDialogWindow?

Can we pass any url in GlideDialogWindow? my actual scenario: Just like when we click on any reference field lookup..a pop up appears with values referring to the table. Similarly i am trying to use a ui macro and use glidedialog inside it and pass s...

Rj27 by Mega Guru
  • 1160 Views
  • 6 replies
  • 2 helpfuls

How to maximize limit of records in lookup selectbox variable

Hi, I am using a lookup select box variable in a catalog item to display User id from user table. I can't use Reference variable instead of lookup select box as User table has display field as "Name" instead of "User id". Also, I can't change the dis...

Himanshi3 by Tera Contributor
  • 2842 Views
  • 5 replies
  • 4 helpfuls

Resolved! Populating Variables on RITM using Transform Map

I have a requirement to create Requested Items using data in Excel. This file will also contain the variables that are required to create the RITM if created using service catalog. But here the data will be fetched using an excel file. So I want to k...

Swati Mishra by Tera Contributor
  • 2599 Views
  • 7 replies
  • 3 helpfuls

Configuration Item not displaying data on incident form

Hi Team,   when I am creating a new incident I have a field called Configuration Item. after clicking on the reference icon I am getting all records under the cmdb_ci table in that reference field.   However, I have not given the configuration item v...

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Gopal14 by Tera Contributor
  • 2659 Views
  • 10 replies
  • 0 helpfuls

Resolved! Multiple Form Views in Agent Workspace

Is there a way to setup multiple views for the same table form in agent workspace? We have a mobility team that has certain fields on the RITM form that they need to use and i'm looking to duplicate it for them so they're able to use the new workspac...

Compare two date fields

Hi All,I have a requirement that have to compare start date and end date, if start date is greater than the end date need to show alert using on change client script.i tried with below code but not working. any one guide me on this.var st = g_form.ge...

Anil74 by Tera Guru
  • 7354 Views
  • 7 replies
  • 0 helpfuls

Resolved! My assignment rule is not getting applied to catalog task.

I have a catalog item with a few fields. One of which is a select box called 'Problem Category'. I want to populate the assignment group of the task based on the problem category I select while creating the request.This is my assignment rule.   This ...

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