Service Now Gurus,I need your help in understanding what I am doing wrong. I am in the process of setting up the Software Asset Management and am using SCCM to do my discovery, I'm starting simple and just looking at our main OS - Windows 7.I have ...
Please help me with Best practices for HAM and SAM or any document?
Hi guys,I am working to understand the asset management modules and how the information flow between ITAM and SAM in the ServiceNow applications. I understand that Asset Management Application includes some modules that related to software (asset l...
Hi All, We are facing an issue wherein the below code works fine in Global Application but in scoped application I am getting the error that GlideImportSetLoader() and GlideImportSetTransformerWorker is not supported. Can you please assist? var trans...
Are we able to create incident tasks from in incident in Agent Workspace? Or do you have to create an incident outside of agent workspace to create an incident task?
I'm trying to view Interaction Records (i.e. IMS000, not Incidents, or Requests) in Agent Workspace. Right now all I can see are incidents and request, but I have interactions that exist in ITSM, but I'm unable to see them in Agent Workspace. Any rec...
hi, We turned Workspace agent on and its working just fine, but I have a problem with on field that is on read only. do you know how to fix that?
Good afternoon,I am looking at a way to run a report that shows how many tickets an agent has updated in a given week, basically a snapshot of how much work a person has done, created tickets, updated tickets, everything.any ideas on how to do this?T...
Hi Team, i need regex for validating mobile number. Its simple that we need to validate 1 variable when user gives his mobile number it should start with country code (example : +91,+46). If not it should show an alert that your number is not valid a...
Hi, My issue is I have created two 2 reports of same conditions & same table 1. is of List type 2. is of Single score type 1. In List type, I can choose my required columns. So when I Run it I can see what all columns I want. 2. I have created a ...
Hi, How to Get the Text Value of Multiple choice Variable in On Change Client Script as below When using the below code in onChange Script var modelval = g_form.getValue('APAC_EMEA_dell_Laptop'); i am getting the Value "Dell E7390 (Small Laptop)" ...
I have a related list that links assets and catalog tasks. The link is through the catalog item variable "PO" and the PO Number on the asset (it's more complicated than that, but that's the summary). I have the related list on Hardware form, Software...
Hi, I have 20 reports and 5 scheduled reports created by a User(Who is leaving the organisation) wants me to transfer the ownership of his data to another User. How can I do that? Regards, Vaishnavi
Has anyone tried using iPhone 5c Simulator - Responsive Design Testing Websites to test any of the functionality? Or what solutions do you guys use to test the Mobile functionality? The tablet module has the "Switch to Tablet View" to see how it ...
HelloHow do we create a filter to purely just show open parent incidents?CheersPaul
