Resolved! Docusign integration
How to implement docusign integration with servicenow please help.
Forum Posts
Generic Request form
We have a very immature ServiceCatalog, but we wish to let the ServiceDesk transition INC records into Requests that may take longer to fulfill or resolve - Is there any risk to developing a generic request form that the INC data would waterfall to a...
Resolved! Creating known error from a problem
How does one create a known error article from a problem?It says in the design guide "Click the Create known error article related link to create a known error article from a problem".However there is no related link for creating a known error in my ...
Add "forgot Password" to login Page
Hello All, We are missing the "Forgot Password or Reset Password" link from the login page. Where can i look to re-add it? Thank you.
Cancelling Change request in Bulk
Dear All, We need to cancel some old CR's in bulk. And we can not update the same from list view as security does not allow us to do so. Could you please let us know if there is any alternative? Thanks, Shashank
How to Validate IPv4 and IPv6 Prefix ?
Hi, How to Validate string IPv4 and IPv6 Prefix value On OnChange Client script. An IPv4 address prefix. The prefix length is given by the number following the slash character and must be less than or equal to 32 ex:209.159.168.0/24, 209.159.168.7/3...
What is the floating?
What is the floating?
Resolved! Master Change / Parent - Child Change
Hi, I did some research, but maybe I didn't know the right terms. I would like to implement a Master Change or Parent Child Change Relation. So I have one Parent Change (e.g. DC Move), which consists of serveral child changes. What is the best way to...
Resolved! How to set Quantity in shopping cart of item based on variable without using DOM
Hi All, We want to set the Quantity of catalog item based on a variable in the item. We wanted to achieve this without using DOM (gel, $, j$, getElementBy, g_form.getControl, g_form.getElement) Is there any way to achieve the functionality without us...
Resolved! Unable to use backslash '\' in the run script activity of workflow
Hi All, I have created a workflow on RITM table. In that workflow I have used a run script activity. Inside that activity, I am inserting a record in custom table. While setting one field value of that table I am getting an error. Field should be as ...
Worknotes from one task to another task
HI All, I have a requirement where tasks get created parallel for a catalog item, Req--> RITM--> Task 1, Task 2 etc are created. Now when I complete task 1 and add comments, they should populate to task 2. From Task 2 to Task 3 so on. An...
No Matches found error
Hi All, I have a variable of type "lookup select box" which is displaying "No Matches found" error. I have made sure Look variable display is checked in.No ACL's restriction, cuz I have compared lower instance with prod (issue is in prod). Can any on...
Planned start/end dates to be read-only when a change is in the New state for changes which have a parent that starts with RLSE.
Hello, I have a user requesting for planned start/end dates to be read-only when the change request is in a New state for changes which have a parent that starts with RLSE. Change_Managers should be able to edit those fields. Non-change_managers shou...
Resolved! Update form field with catalog item variable input - Flow Designer
Hi everyone, I try to update the short description with the variable input (variable name is reason) from the req item via flow. I added a scripted part for the short_description field on the case form, here is my code: var shortDesc = current.short_...
How to map string choice field to integer choice field using transform source script ?
Hi All , I am having a string choice field on import set table (table a)and i want to map the field to the target table's (table b) integer choice field.For Eg if in the import set table the status is disposed then on the target table the value wil...
