Change reply to address on reply , reply to & forward button.

[Roshani]

Hi All,

I have a requirement where i need to change from email address on reply , reply to & forward button on activity stream, 

Can somebody let me know.  On click of reply , I want to change from email address 

[Ankur Bawiskar]

Hi,

refer below as example

change it as per your need

the email client template must be configured for your table

please check that

if you don't have configured for your table then create new

1) type email client templates in left nav

2) click that module

3) search with table as your table

4) then open the record

5) set the sender using Text

6) configure the form layout and add the Reply to field as well

7) add it to form and save form layout

😎 set the value

9) save the email client template after setting both the fields

Regards
Ankur

[Roshani]

Hi Ankur,

I have a requirement like on hr case , if table is payroll  then on click of reply, reply to, forwd button it show Reply to as  : test@abc.com

If table is other than non payroll then on click of reply, reply to, forwd button it show Reply to as  : user@abc.com

[Ankur Bawiskar]

Hi,

you can give the table you require the email client template to get applied on

then create 2 entries into email client templates

1) payroll table

2) for other table you will have to create individually i.e. non-payroll table

Regards
Ankur

[Roshani]

Okay sure, I will try this.