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Resolved! Need to add "Cancel" UI action button on change form?

I want to add cancel UI action on change form. whenever we click that button at in any state it should be move to cancel state like OOB process, except when the state is closed. But here it's hiding when the it is in review state also. This is the c...

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Transfer data from one table to another

Hi, I'm having an issue here , we had a requirement where we created a custom table and moved all assessment instances into the custom table but the issue is the "View User's Response" UI action not showing the responses in the Custom table, is there...

How to trigger notification through flow designer

How to trigger notification through flow designer. i am not able to get notification records into "send notification " in flow designer.what is the process to trigger notification through flow designer.

madhu25 by Tera Contributor
  • 1034 Views
  • 3 replies
  • 2 helpfuls

Group Types for Assignment Groups

Can someone provide a good use case for the purpose of group types, why should I create them and please provide some examples of your group types for your assignment groups. San Diego release provides the following OOB group types:   Agile TeamApprov...

Gee1 by Kilo Contributor
  • 4296 Views
  • 1 replies
  • 5 helpfuls

Can you have Change Tasks within a Template?

Hi ServiceNow Community, I toggled to the Template Bar and created a Template from a old Change Request but the Change Tasks associated to the Change Request were not added to the template.   Is this not possible?   Is there a way to add Change Tasks...

Resolved! How to split values in the array in server side scripting.

Am trying to get values of left side of '-' in array. Could someone help me to figure out.var array= [];var array1= [];array = ("ABC - 123","bcd - 0321","adrf - 0247889");var arrayLength = array.length;for(i=0;i<array.length;i++){var split = array[i]...

roshini1 by Kilo Guru
  • 906 Views
  • 3 replies
  • 3 helpfuls

Standard Change Templates used in Flow Designer

I am trying to create a flow from either a request or an incident that triggers a standard change. The standard change I would like to create should be based on a standard change template (where tasks are defined).However using the ITSM Spoke in flow...

Damhoej by Giga Guru
  • 2895 Views
  • 3 replies
  • 3 helpfuls