How can we allow end users to access question_choice records?

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09-08-2019 02:24 PM
We are trying to use variable with type list collector and reference it to the question_choice table so we can manually define the choices of the variable without having to create a custom table (which is overkill for a few custom choices we need).
The list collector choices is actually working now but only for the catalog_admin and admin. Other users without those roles can't access it and sees nothing. We checked ACL for question_choice and below is the ACL configured. ANy ideas on how we can allow our end users to access the choices from question_choice table?

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09-08-2019 04:37 PM
Also add public role to the Required Role Section to the Read ACL.
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09-09-2019 03:42 AM

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09-16-2019 06:53 AM
Just add the role to the OOTB ACL and you should be fine.
ServiceNow Nerd
ServiceNow Developer MVP 2020-2022
ServiceNow Community MVP 2019-2022

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09-14-2021 08:46 AM
We are in Paris.
I tried adding the PUBLIC role as well as the SNC_INTERNAL role and the user still had no access to the list collector options.