Change Request Notification Configuration

[Abhilasha G T]

Hi Team,

I have a requirement like below,

Table: Change Request 

when to send > The 'Reset' UI action button is used

Note: The 'Reset' UI action button is a custom one, on the change form, when we click on this button, if the change state is in Review or in scheduled state, it will be reset to as new state.

Who will Receive > Members of Group Approval Groups on the Change, where the Group Approval is in the Approve State.

How to achieve who will Receive requirement.

Regards,

Abhilasha G T

[Dr Atul G- LNG]

Hi @Abhilasha G T 

Just a thought — you mentioned using Reset, which brings the change to a new state. Why not use the out-of-the-box “Revert to New” button or extend that button specifically for this purpose?

[Abhilasha G T]

Hi AG,

Thanks for your reply, no we need to configure notification only based on that.

Regards,

Abhilasha G T