Change Request Variable True

MK21 · ‎02-12-2024

Hi All,

I have a requirement in Change Request form, in the category field below are the choices, when we select the below choices , another varible called CMDB checkbox, automatically it needs to checked , how to acheive this

Decommission - Application
Decommission - Application & Server
Decommission - In Build or Non operational CI
Decommission Server
System / OS upgrade
Tech Refresh / Server Migration
Project go-live

SunilKumar_P · ‎02-12-2024

Hi @MK21, you can also try the onChange client script on category field.

function onChange(control, oldValue, newValue, isLoading, isTemplate) {
    if (isLoading || newValue === '') {
        return;
    }

    if (newValue == 'Decommission - Application' || newValue == 'Decommission - In Build or Non operational CI' || newValue == 'Decommission Server' || newValue == 'System / OS upgrade' || newValue == 'Tech Refresh / Server Migration' || newValue == 'Project go-live') {
        g_form.setValue('cmdb', true);
    } else {
        g_form.setValue('cmdb', false);
    }

}

Regards,
Sunil

View solution in original post

MK21 · ‎02-12-2024

created like this

but when i selected other choices variable is not unchecked, can you please tell me how to get with UI policies

Andrew_TND · ‎02-12-2024

Change the "Run Script UI Type" to "ALL".

This should resolve it.

MK21 · ‎02-12-2024

I tried no LUCK

i selected mentioned Choces it was true after changing the different choice it was not unchecked