Change text colour of work note and additional comments

deepak945568
Tera Contributor

‎08-14-2025 01:55 AM

Is it possible to change the text colour of work note and additional.

 

Unable to set the colour bar for work note and additional comments but I need to change the text colour of additional comments and work note

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎08-14-2025 02:00 AM

Hi @deepak945568 

https://www.servicenow.com/community/developer-forum/how-to-change-work-notes-and-additional-comment...

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deepak945568
Tera Contributor
In response to Dr Atul G- LNG

‎08-14-2025 02:05 AM

Thanks Atul,

 

 but that created a vertical blur line next to the text. All I need is to change the TEXT color to black for both comments and work_notes.

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to deepak945568

‎08-14-2025 02:52 AM

Hi @deepak945568 

 

That cant be done.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Nikhil Bajaj9
Tera Sage

‎08-14-2025 02:08 AM

Hi @deepak945568 ,

 

Yes, it is possible to change the text color of work notes and additional comments in ServiceNow, but it requires some customization.

- Navigate to sys_properties.list in the filter navigator. 

- Search for properties named glide.ui.activity_stream.style.field_name where field_name is either comments or work_notes. 

- Modify the value of the property to include CSS styles like color (e.g., LightGreen or color: red;)

 

If my answer helped you, please mark it solution accepted.

 

Regards,

Nikhil Bajaj

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj
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