Changing Task View

[paulsheraton]

Hello

Ok so the problem now is that we have a lot of tasks assigned in my queue.

However some are better labeled that others.  

I need all the tasks to display the new starters name.

For example the short description will say 'Notify Hiring Manager of employee's network account'

However not really helpful without a name as we have to double click on the task to enter it.

I want to change my view of these tasks.

However I need the query to include the Variables, Employee First Name & Employee Last Name.

Are they not part of the Task Table? is it even possible?

[Chuck Tomasi]

Neat! I just tried this by checking the property (setting it to true) and this is what I saw.

At the end of the task fields and formatters are the fields from the other tables. Unfortunately I did not see any variables.

I have to wonder if this is a byproduct of task flattening that we did in Dublin... wait, that wouldn't make sense because cmdb_ci can do this and it's not flattened. Hmmm..

[paulsheraton]

Thank You I have sent an email to my systems admin for Service Now

[Pradeep Sharma]

Thanks Paul for the update.

Please remember to mark the appropriate comment as Correct and/or helpful so others with the same question or problem can find it easily in the future. Thank you.

[Midhun1]

Hi,

Task table is very huge we need to be very careful when you are doing any change.